1. How do I order & pay?

Orders are placed via the online cart system. Payment is secure via PayPal, Visa, MasterCard, Discover, Apple Pay, and Klarna.

2. Can I cancel or return an order?

Cancellations are not accepted.
Returns/exchanges depend on individual item eligibility, please check each product listing. If you encounter an issue with your order, contact us promptly via our email: synexiadesigns@gmail.com

3. What are the shipping & delivery details?

• Shipping estimates are around 1-3 days for processing and shipping times are dependant on service used.

• Buyers are responsible for any customs/import taxes; the seller isn’t responsible for shipping delays due to customs

4. Do you offer discounts?

Yes! From time to time we run promotions like Summer‑seasonal sales and discount codes. These will be shown on the announcement bar.

5. When will I receive my order confirmation or reply?

A confirmation email follows your order or contact form submission.
Messages are typically replied to within 48 hours.

6. Is there a minimum order or pre‑order requirement?

• Regular items (stickers, pins, etc.) are generally in stock; no minimum order required.

• Some items like our t-shirts will go out on preorder before release.

7. What is your privacy policy?

We comply with GDPR for EU customers. We collect name, email, address, transaction details, and correspondence to:

• Process/fulfil orders

• Provide customer support

• Meet legal obligations (e.g. tax).

We protect data responsibly and don’t share it for unsolicited marketing. You have rights to access, correct, erase, portable transfer, object, etc. See full policy effective 27/06/2025

8. Who operates Synexia?

SYNEXIA is run by an individual who is also a designer and small business owner.

9. Where are you based and what are your contact details?

• Registered in England, with and contact email is contact@synexia.co.uk

• You can also use the contact form on the website; expect replies within 48 hours Synexia.

10. Do you sell outside the UK?

Yes, international shipping is available. Buyers are responsible for any customs or import fees in their country.

11. How can I track my order?

Each order ships with tracking info (varies by shipping method). Contact us if you don’t receive tracking details in your confirmation.

12. Can I request custom designs?

Yes! We accept freelance requests for illustrations and concept design. Reach out via the “Contact Us” section on our site Synexia.

13. Can I sign up for updates and discounts?

Absolutely! Subscribe to our newsletter on the homepage to get a 10% off code and be the first to hear about new designs and promotions Synexia.

14. Where can I buy cyberpunk clothing in the UK?

If you’re looking for cyberpunk clothing in the UK, SYNEXIA offers a curated range of techwear, futuristic apparel, and urban tactical style pieces designed for a modern, dystopian aesthetic. Our collections are selected for both style and functionality.

15.What types of products does SYNEXIA offer?

SYNEXIA specialises in cyberpunk and techwear style inspired items, including clothing, accessories, holographic stickers, keychains, and futuristic design pieces. Each product reflects a clean, minimal, and sci-fi influenced style.

16.Do you sell sci-fi inspired accessories?

Yes, we offer a range of sci-fi inspired accessories, including holographic stickers, keychains, and design-led items influenced by cyberpunk and futuristic aesthetics. New pieces are added regularly.

17.Where can I find holographic stickers and keychains in the UK?

SYNEXIA stocks holographic stickers and keychains designed with a futuristic, cyberpunk edge. These are ideal for personalising devices, accessories, or everyday carry items.

18. What are some online shops for futuristic design and techwear?

If you’re exploring futuristic design and techwear, SYNEXIA is a UK-based option offering a curated mix of cyberpunk clothing, accessories, and visual design products.